SMS Messaging

Three groups of people may receive SMS from Student Section on behalf of a school:

• Student participants — students whose phone numbers are added to a campaign by their coach or athletic director. They receive fundraising invites, milestone updates, and personal fundraising links.
• Parents / guardians of students under 13 — when a coach marks a student as a minor, a parent consent request is sent to the parent's phone or email before the student can access the platform.

Student Section uses a school-mediated enrollment model. Phone numbers are provided to Student Section by the school's coach or athletic director — the same staff member who manages the team roster. No phone number is collected directly from students without a coach submitting it.

Before any message is sent:

• The school (through its authorized coach or AD) imports the team roster into Student Section. During this import step, the coach is presented with an explicit acknowledgment — a required checkbox — confirming that the school has obtained the necessary parental or user consent to contact each listed participant for school-fundraising purposes. The campaign cannot be activated and no messages can be sent until this certification step is completed.
• For participants under 13, a parental consent request is sent first. No fundraising messages reach the student until the parent approves.
• Every initial message includes the Student Section name, the school's name, and clear instructions to reply STOP to opt out immediately.

This model is consistent with how schools communicate with families through other school-provided platforms (email, portals, notification apps) where the school acts as the data controller and the platform acts as a school official under FERPA.

Below are representative examples of messages sent through Student Section. Actual content varies by school, campaign, and coach.

STOP/HELP keyword handling is managed at the carrier level through Twilio's Messaging Service. Opting out via STOP applies across all Student Section messages sent to that number.

Message frequency varies by campaign. A typical fundraising campaign sends 3–5 messages per participant over 2–4 weeks:

• 1 initial invite
• 1–2 follow-up nudges (sent by the coach on a schedule they control)
• 1 final push (48 hours before the campaign closes)

Coaches control the send schedule and can disable nudge types. Participants can reply STOP at any time to end messages immediately.

Message and data rates may apply. Student Section and mobile carriers are not liable for delayed or undelivered messages, or for carrier charges on your mobile plan. For questions about charges, contact your mobile carrier.

We value your privacy. Mobile numbers collected for SMS transactional links and opt-in consent data will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes under any circumstances.

For the full privacy policy — including data retention, COPPA compliance, and your rights — visit https://mystudentsection.com/privacy.

To report a compliance concern or request removal from all Student Section messaging, email info@mystudentsection.com or reply STOP to any message.

Student Section · https://mystudentsection.com · info@mystudentsection.com